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Blog
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Carlyn Manly
Support for Right-To-Left Languages
Even though many IT departments in the Middle East use English as their internal language standard, their end-users need to be able to submit requests in their preferred language. Many large multinationals and governments are also faced with this requirement. Self Service now automatically switches into full right-to-left (RTL) support for end users who speak […]
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Carlyn Manly
Afraid of the CMDB?
Have you ever been involved in setting up and maintaining a configuration management database (CMDB)? If you have, you will know that the chances of success are slim. With the help of an eager-beaver ITIL consultant you can improve the likelihood of failure to just about 100%.