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Patrick Bakker
Better Visualization of Users of CIs

When a request is being created or edited, the Service Hierarchy Browser (SHB) opens automatically at the right side of the screen. If the person selected in the Requested for field is a user of one or more configuration items (CIs), then a list of CIs is shown below the list of service instances. Two […]

Patrick Bakker
Direct Link for Guest Users

Recently, the 4me Whistleblowing feature was announced, which means that people can be allowed to log in to 4me anonymously. Logging in without credentials, also known as guest login, can also be a very powerfull feature for organizations that do not (yet) know their users. This is often the case for local governments that provide […]

Patrick Bakker
Automation Rules on Person Record

Automation rules were already available for many record types, including requests, problems, workflows, tasks, project tasks, and their respective templates.  It is now also possible to build automation rules on person records. A typical use case is the following.  Since the release of the enhancement that allows users to register themselves, it is possible that […]

Patrick Bakker
Support for Cyrillic Serbian Language

Serbian is written in two alphabets, Serbian Cyrillic and a variation of the Latin alphabet. The two are almost directly and completely interchangeable. Both alphabets are widely used in Serbia; standard Serbian uses both alphabets currently. 4me already supported the Latin Serbian language, and now Cyrillic Serbian is also supported.

Eric Zwierzynski
4me Welcomes Cagatay Kaya

As our team in Türkiye continues to grow, 4me is delighted to welcome Cagatay Kaya in the role of Business Development Manager. He will focus on further increasing 4me’s market share in Türkiye. Cagatay brings over 20 years of IT sales experience in hardware and software, having worked for companies like Cloudera, Red Hat, Oracle, […]

Patrick Bakker
Account Name in Link Roles Pop-up

In organizations that have a directory account and multiple support domain accounts, some people can have roles in several of those accounts. When an account administrator clicks the Link roles… link to add roles for a person in the person record, it was no longer visible for which support account the role was added. By […]